Operations expertise

When should you use an eAuction....  and when should you avoid it?  How can you introduce them without losing the confidence of your customers and of your own purchasing managers?   What type of eAuction?  Here you will find the criteria you can use to make your decisions.

“The concept of reverse auctions was right in the GE sweet spot.”  Jack Welch

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What makes a project fail?  And how can you make it succeed?  We give six key questions to ask to get your projects completed on track, on time and on budget.  We also give recommendations on how to ensure best practice in Project Management.

“Projects fail to deliver because organisations fail to implement recognised best practice.”

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Many managers now know in general terms about Business Continuity Management, but there are probably more potential risks to your business than you have thought of.  We give some examples of disasters that can happen to your mission-critical activities, and we describe the framework of a good Business Continuity Plan.

“I am often asked what single piece of advice I could recommend that would be most helpful to the business community.  My answer is a single, but effective, business continuity plan that is regularly reviewed and tested.”  Eliza Manningham-Buller - former Director General of MI5

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We wrote this for 2009, but it’s still very relevant now.  It’s the measures all businesses should take to ensure they not only survive the recession, but emerge from it fitter and ready to take quick advantage of the opportunities that recovery provides.  It’s about gearing, customer failure, laxity in purchasing, overinvesting and over-manning.

“It’s only when the tide goes out that you learn who’s been swimming naked.”  Warren Buffet

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